Privacy Policy

Introduction

ShubhDigi (“we”, “us”, or “our”) operates the website at www.shubhdigi.in. We are a software development company offering custom software, website development, web applications, mobile apps, AI automation, SaaS products, CRM and ERP solutions, UI/UX design, SEO services, internship programmes, training programmes, and related digital engineering services.

This policy applies to visitors, prospective clients, job applicants, internship candidates, training enquirers, and anyone who contacts us through the website. It does not cover third-party websites we link to. By using our website, you acknowledge this Privacy Policy. For questions, see Contact Information.

Information We Collect

We collect information in three broad ways: (1) information you choose to provide, (2) technical information generated when you browse the site, and (3) analytics data when you allow analytics cookies. We do not sell personal information.

• Identity and contact details you submit (name, email, phone, company, role).
• Message content from enquiry, consultation, newsletter, or support forms.
• Career and internship application materials, including resumes and cover notes.
• Technical data such as IP address, browser type, device category, and approximate location derived from IP.
• Usage data (pages viewed, referring URLs, session timing) when analytics is enabled.

Information You Provide

Most personal data we hold comes directly from you. You control what you share. Fields marked required on a form are needed for us to respond meaningfully; optional fields help us tailor follow-up.

Contact Forms

When you use our Contact page or related enquiry forms, we may collect your name, email address, phone number, company name, service interest, industry, project details, and any message you write. We use this information to respond to your enquiry, schedule discovery conversations, and maintain a record of correspondence.

Career Applications

If you apply through Careers or related job listings, we collect application details such as name, email, phone, education, experience, portfolio or GitHub links, answers to role-specific questions, and other information you voluntarily include. We use this data solely to evaluate fit for open roles and related hiring processes.

Resume Upload

Where resume or CV upload is enabled, we store the file and associated metadata (filename, upload time, linked application) to review your credentials. Please avoid including sensitive identifiers that are not necessary for employment screening (for example government ID numbers) unless we specifically request them through a secure process.

Email Communication

If you email us at officialshubhdigi@gmail.com or subscribe to product updates via the website newsletter form, we process your email address and message content to reply, share relevant updates you requested, and keep an operational record of the conversation. You may unsubscribe from marketing-style newsletters using the instructions in those emails or by contacting us.

Technical Information

Our hosting, security, and performance infrastructure may automatically collect technical logs, including IP address, user-agent string, request URLs, timestamps, and error diagnostics. This information helps us keep the site available, diagnose issues, prevent abuse, and improve reliability.

Analytics Data

When you accept analytics cookies, we may collect aggregated or pseudonymous usage metrics such as pages visited, approximate geography, device category, traffic source, and interaction events. Analytics is used to understand content performance and improve the website—not to make automated decisions that produce legal effects about you.

Cookies

We use necessary cookies to operate the site and store your cookie choices. Optional cookies (analytics, preferences, and any future marketing categories) run only according to your consent settings. Full details are in our Cookie Policy. You can change preferences anytime via the cookie banner controls or Cookie Preferences.

How We Use Information

We use personal information to:

• Respond to project enquiries and schedule consultations.
• Evaluate career, internship, and training applications and communicate outcomes.
• Operate, secure, and improve www.shubhdigi.in, including content on Blog, Case Studies, and Portfolio.
• Analyse aggregated traffic patterns when analytics consent is granted.
• Comply with applicable law and enforce our Terms & Conditions.

Legal Basis

Depending on your location and the context of processing, we rely on one or more of the following bases: (a) your consent (for example optional analytics cookies); (b) steps taken at your request before a potential contract (for example responding to a project enquiry or reviewing an application you submitted); (c) our legitimate interests in operating a secure, useful business website, balanced against your rights; and (d) compliance with legal obligations where applicable.

Data Security

We apply reasonable technical and organisational measures appropriate to a software company website—such as encrypted transport (HTTPS), access controls for administrative systems, and least-privilege handling of application materials. No method of transmission or storage is perfectly secure; please use strong, unique passwords for any accounts you control and notify us promptly of suspected unauthorised access related to our services.

Third Party Services

We use trusted infrastructure and productivity providers to host the website, deliver email, store application files, and (when consented) measure analytics. Those providers process data under their own terms and privacy notices. We select providers with the care expected of a professional software organisation and limit sharing to what is needed for the stated purpose.

Google Analytics

If Google Analytics is configured on this site and you grant analytics consent, Google may process usage data on our behalf according to Google’s terms. We configure analytics to support measurement of site performance. Analytics scripts do not load until analytics consent is granted through our cookie controls.

Google Tag Manager

Google Tag Manager (GTM), when enabled, helps us manage measurement tags. GTM itself is a container; tags inside it (such as Analytics) are subject to the same consent rules. We do not use GTM to bypass your cookie choices.

Future Integrations

As ShubhDigi grows, we may add tools for CRM follow-up, customer support, marketing automation, or payment processing. Before collecting new categories of personal data—especially payment details—we will update this Privacy Policy and, where required, obtain fresh consent or provide clear notice.

Children's Privacy

Our website and services are directed to businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it.

Data Retention

We retain personal information only as long as needed for the purposes described above, including responding to enquiries, completing hiring reviews, resolving disputes, and meeting legal or security requirements. Contact form records are typically kept for operational follow-up and then archived or deleted. Career application materials are retained for the hiring cycle and a limited period afterward unless a longer retention is required by law or you ask us to keep your profile for future roles. Analytics data follows the retention settings of the analytics platform.

Your Rights

Subject to applicable law, you may request access to personal data we hold about you, correction of inaccurate data, deletion where appropriate, restriction of certain processing, and withdrawal of consent for optional processing such as analytics cookies. To exercise these rights, email officialshubhdigi@gmail.com. We may need to verify your identity before fulfilling a request.

Contact Information

Privacy questions and data requests can be sent to:

• Organisation: ShubhDigi
• Email: officialshubhdigi@gmail.com
• Phone: +91 70810 71840
• Region: India
• Web: Contact page

Future Updates

We may revise this Privacy Policy to reflect product changes, legal requirements, or operational improvements. The “Last updated” date at the top of this page will change when we publish updates. Material changes will be highlighted on this page or via a site notice where appropriate. Continued use of the website after an update constitutes awareness of the revised policy.